Terms of participation

BALLET barre München — Terms and Conditions of Participation

Version: 31 August 2026

This English text is a translation provided for your convenience. The legally binding version is the German original ("Teilnahme- und Geschäftsbedingungen"). In the event of any discrepancy, the German version prevails.

Section 1 Provider, scope

(1) These terms apply to all contracts between BALLET barre München, proprietor Marta Lucarelli, Pfeuferstr. 2, 81373 München, Germany, phone 0152 08 49 29 29, email info@ballet-barre.com ("BALLET barre") and you regarding the use of the customer account, the purchase of credit and the booking of and participation in classes.

(2) Classes take place at Franz-Joseph-Straße 38, 80801 München, and at further locations within the city of Munich announced by BALLET barre.

(3) A consumer is any natural person entering into the contract for purposes that are predominantly outside their trade, business or profession (Section 13 German Civil Code, BGB).

(4) Deviating terms proposed by you apply only if BALLET barre agrees to them expressly in text form.

(5) The Participation and Health Declaration (Annex 1) forms part of these terms.

Section 2 Customer account

(1) A customer account is required in order to book classes. You open it by entering your email address. You will then receive a four-digit sign-in code by email, valid for ten minutes. No password is issued.

(2) Use requires that you have reached the age of 18. You confirm this when opening your customer account.

(3) When opening your customer account you also confirm the Participation and Health Declaration (Annex 1). The confirmation applies to all future class bookings and does not need to be repeated before each class. If BALLET barre changes the wording of the declaration, it must be confirmed again; you will be notified of this. The version you confirmed can be viewed in your customer account.

(4) You undertake to provide accurate information and to keep your email address up to date in the account. Do not pass the sign-in code on to third parties, and make sure that third parties have no access to the email inbox linked to your account.

(5) The account stores your name, your email address, a telephone number if you provide one, your billing address in the case of a credit purchase, your bookings, your credit balance and your invoices. Details are set out in the privacy policy.

(6) There is no entitlement to the opening of a customer account.

(7) You may delete your customer account at any time within the account itself. Deletion ends your access and any future booking options. Any unused credit expires without compensation upon deletion. Before deletion you will be informed of any existing credit and of its expiry, and you must confirm the deletion separately. If you have set up a recurring payment, please stop it with your bank before deletion; BALLET barre cannot stop it. Invoices remain stored at BALLET barre due to statutory retention obligations, but will no longer be accessible to you after deletion; please download them beforehand.

(8) BALLET barre may terminate the customer account giving 14 days' notice, and without notice for good cause. In that case any remaining credit will be refunded to you in euros at the value you paid for it, unless termination without notice is based on a serious breach for which you are responsible.

(9) You may voluntarily add a picture to your customer account. It serves solely to identify you at check-in. You warrant that you are entitled to use the image and that no other persons are recognisable in it. BALLET barre may remove an image that does not meet this requirement or that shows unlawful, offensive or age-inappropriate content. You may delete the image yourself at any time.

Section 3 Credit

(1) Training services are settled through a credit balance held in credits. Credit is purchased in advance.

(2) One credit corresponds to one euro. With larger packages you receive additional credits for the same amount; the value of an individual credit does not change as a result. The packages currently available, their prices in euros, the number of credits and the validity period are shown on the price page.

(3) Credit is added to your account once payment has been confirmed and is available to you from that point. Where you pay by bank transfer or standing order, receipt of payment may take several banking days.

(4) Each class costs the number of credits shown in the class schedule. Credits are deducted upon booking.

(5) Credits are valid from the day of purchase for the period stated at the time of purchase. The validity period is at least twelve weeks. The period applying to each package is shown on the pricing page and during checkout before you buy, and is repeated in your confirmation. After the validity period ends, credits can no longer be redeemed; paragraphs 6 and 8 remain unaffected.

(6) If BALLET barre suspends classes entirely for a limited period — for example for a summer, winter or Easter break — your credits are paused for that period: they do not expire during the closure and cannot be redeemed during it. When the closure ends, the validity is extended by the length of the closure, rounded up to full weeks. This happens automatically; you do not need to do anything. We will email you whenever a closure affects your credits.

(7) Credit is not paid out in cash and is not transferable to other persons. Claims for repayment under Section 7(4), Section 2(8) and in the case of withdrawal remain unaffected.

(8) If you are unable to train for a period of more than two weeks for health reasons, we will extend the validity of your credits by the period stated in a medical certificate, rounded up to full weeks. Please submit the certificate no later than four weeks after your credits expire.

(9) If you recommend BALLET barre by sharing your personal referral link, we credit your account once the person you referred has created an account and has booked and paid for a trial class. Whether that person attends the trial class is not relevant. The amount of the credit, the period within which a sign-up is attributed to your link, and the validity period of the credit are shown on the "Refer a friend" page in your account. The attribution period begins when your link is first opened; if several referral links were opened, the one opened first applies. We credit the bonus once per referred person, even if that person books more than one trial class. There is no limit on the number of people you may refer.

(10) The referral bonus is credit within the meaning of this section; paragraphs 5 to 7 apply accordingly, with the proviso that it has its own validity period beginning on the day it is credited and is not combined with your other credit. It is not paid out in money, not even in part. If the trial class that gave rise to the credit is cancelled or refunded, the bonus lapses to the extent that it has not yet been used; bonus credit already used will not be reclaimed. No bonus arises if you refer yourself; this is the case in particular where the referred person is you, or uses the same billing address or the same payment details. We may change or discontinue the referral bonus at any time with effect for the future; bonus credit already granted is not affected.

Section 4 Booking a class and conclusion of contract

(1) The presentation of classes in the schedule is not a binding offer but an invitation to book.

(2) By booking you submit a binding offer. The contract for participation is concluded when BALLET barre confirms the booking; confirmation is given immediately in the account and additionally by email.

(3) Each class has a limited number of places. The number of places available is shown in the schedule. Booking is not possible once a class is fully booked.

(4) A booking requires sufficient valid credit, a booking via a partner platform under Section 5, or a booking with an amount due under paragraph 6.

(5) There is no right of withdrawal for participation in a class on a specific date (Section 312g(2) no. 9 BGB). The cancellation terms under Section 6 apply. A right of withdrawal does apply to the purchase of credit; the corresponding instruction is provided separately. There is no right of withdrawal for an amount due under paragraph 6, because it is payment for participation in a class and not a purchase of credit.

(6) If your credit is not sufficient for a class, or if you hold no credit, you can still book the class. Your customer account then shows an amount due equal to the price shown for that class in the schedule, one credit corresponding to one euro (Section 3(2)). This is available from your very first booking.

(7) Existing credit is not deducted for a booking under paragraph 6 and is not set off against the amount due. A later purchase of credit does not settle an amount due. The amount due is settled in euros.

(8) While an amount is due, no further booking is possible.

(9) If you cancel in good time under Section 6(1), the amount due lapses. In the case of cancellation later than 24 hours before the class begins, and in the case of non-attendance, the amount remains due; the reason for this follows from Section 6(3).

(10) You settle the amount at the studio or by bank transfer. You receive an invoice for your participation (Section 8(8)).

Section 5 Booking via partner platforms

(1) You may also book classes if you hold a membership with a partner platform BALLET barre works with. The partner platforms currently supported are listed on the website. Booking takes place through the BALLET barre booking process, stating the partner platform.

(2) By stating the platform you confirm that your membership is valid at the time of the class and covers the class booked. No credits are deducted in this case.

(3) No additional payment is charged on site. Participation is covered by your membership with the partner platform.

(4) Your name and the stated partner platform appear on the class attendance list so that your participation can be recorded at check-in and settled with the partner platform.

(5) The relationship between you and the partner platform is governed by that platform's terms and prices.

(6) If your participation is not recorded at check-in and BALLET barre therefore receives no remuneration from the partner platform for the class booked, BALLET barre will charge you the price shown for that class in the schedule, one credit corresponding to one euro (Section 3(2)). You will receive an invoice for this; Section 4(10) applies accordingly. This does not apply if you cancelled in good time under Section 6(1), if the failure to record your participation is attributable to BALLET barre, or if the partner platform remunerates BALLET barre for the cancelled participation.

Section 6 Cancellation by you

(1) You may cancel a booked class free of charge up to 24 hours before the class begins. Cancellation is made through your customer account. Credits deducted are returned to you immediately and retain their original validity period.

(2) In the case of cancellation later than 24 hours before the class begins, and in the case of non-attendance, the credits deducted remain used up. If you booked with an amount due under Section 4(6), that amount remains due. If you booked via a partner platform, Section 5(6) applies. If your place can be filled from the waiting list, the credits are nevertheless returned to you, any amount due lapses and no additional charge under Section 5(6) is made; we will inform you by email.

(3) The reason for this is that after the cancellation deadline the place remains reserved for you and is not released for booking again; BALLET barre cannot allocate it to anyone else. This does not apply if the place can be filled from the waiting list; paragraph 2, sentence 4 then applies.

(4) If the partner platform remunerates BALLET barre for bookings cancelled at short notice or not taken up, no additional charge under Section 5(6) is made.

(5) Places and waiting-list places are allocated in the order of sign-up. When a place becomes free, members using credit have priority over bookings made via a partner platform.

Section 7 Cancellation and changes by BALLET barre

(1) No classes take place on public holidays or during closure periods announced by BALLET barre. Such periods are shown in the class schedule.

(2) BALLET barre may cancel a class where it cannot be held for good cause, in particular illness or unavailability of the instructor, loss or unusability of the premises, or an order by a public authority. There is no minimum number of participants. Cancellation is notified without undue delay by email.

(3) If BALLET barre cancels, the credits deducted are returned to your account immediately; an amount due under Section 4(6) lapses. The validity period of your credit is extended by the duration of the cancellation if no equivalent replacement class is offered during that period. Section 3(6) applies to announced closure periods under paragraph 1.

(4) If BALLET barre permanently discontinues classes, unused credit is refunded to you in euros at the value you paid for it.

(5) BALLET barre may change class times, class locations within Munich and the instructor, provided the change is reasonable for you and does not alter the character of the service. You will be notified of the change. If the change is unreasonable for you, you may cancel the booking concerned free of charge; the credits will be returned to your account.

Section 8 Prices, payment, invoices

(1) All prices are final prices in euros and include statutory value added tax.

(2) The price of a class is shown in credits in the class schedule. One credit corresponds to one euro.

(3) Credit is paid for in advance. The payment methods available are shown during the purchase process. No direct debit is collected.

(4) If you pay by bank transfer or by a standing order set up with your bank, please state your customer reference in the payment reference field. Without it, the payment cannot be allocated to your account and credit cannot be added. You will find your customer reference in your customer account.

(5) The bank details for transfers and standing orders are:
Payee: Marta Lucarelli · IBAN: DE60 1001 1001 2620 4866 17 · BIC: NTSBDEB1XXX · Bank: N26.
They are also shown in your customer account.

(6) You receive an invoice showing value added tax for every payment. The invoice is sent to you by email and made available in your customer account. You consent to receiving invoices in electronic form.

(7) Invoices remain available in your customer account for at least three years.

(8) You receive an invoice for your participation in respect of an amount due under Section 4(6). It is issued after the day of the class and irrespective of whether the amount has already been settled.

Section 9 Health and personal responsibility

(1) The Participation and Health Declaration (Annex 1), which you confirmed when opening your customer account, applies to your participation.

(2) If your state of health changes in a way that is relevant to your participation, please inform the instructor before your next class.

(3) The instructor may adapt exercises or exempt you from individual exercises.

(4) Annex 1 does not limit the liability of BALLET barre; Section 10 applies.

Section 10 Liability

(1) BALLET barre is liable without limitation for damage arising from injury to life, body or health caused by a breach of duty by BALLET barre, its legal representatives or its agents, and for damage caused intentionally or by gross negligence.

(2) In cases of simple negligence, BALLET barre is liable only for breach of a material contractual obligation, that is, an obligation whose fulfilment is essential to the proper performance of the contract and on whose observance you may regularly rely. In such cases liability is limited to the foreseeable damage typical of this type of contract.

(3) Liability is otherwise excluded. Liability under the German Product Liability Act remains unaffected.

(4) No safekeeping is assumed for clothing left on the premises or for valuables brought along. Paragraphs 1 to 3 remain unaffected.

Section 11 Conduct at the studio

(1) The instructions of the teaching staff must be followed.

(2) If you arrive after the class has begun, the instructor may refuse participation for safety reasons. The class is then deemed to have been taken.

(3) Participation under the influence of alcohol or narcotics is not permitted.

(4) In the event of serious or repeated breaches, BALLET barre may exclude you from a class or permanently from participation. Section 2(8) applies in the case of permanent exclusion.

Section 12 Loyalty discount for continuing monthly payments

(1) If you pay a constant amount each month, you receive credits at a more favourable rate than for a single purchase. The monthly amount and the corresponding number of credits are shown on the price page.

(2) There is no payment obligation, no minimum term and no notice period. You set up the payment yourself, for example as a standing order with your bank, and you may stop it at any time. No notice to BALLET barre is required or provided for. BALLET barre can neither collect nor stop your payment.

(3) Each incoming payment is a separate purchase of credit. Section 3 and a separate right of withdrawal apply to each payment; the withdrawal period begins anew with each credit. The instruction is enclosed with each credit notification. An amount due under Section 4(6) is not settled by such a payment (Section 4(7)).

(4) If a payment is not made, no claims against you arise. Credit already added to your account remains usable until its expiry date.

(5) The more favourable rate applies to payments received in consecutive months. If no payment is received in a given month, the loyalty discount ends; the rate for new customers applies again to the next payment received. Your current rate is shown in your customer account.

(6) BALLET barre may change the rate for future payments. The change is announced on the price page and applies only to payments received after the announcement. Credit already added to your account remains unaffected.

Section 13 Changes to these terms

(1) For credit already purchased and for classes already booked, the version of these terms in force at the time the contract was concluded always applies.

(2) Changes to these terms are announced on the website and apply to purchases and bookings from the time of the announcement. If the wording of Annex 1 changes, Section 2(3) applies.

Section 14 Data protection

How BALLET barre processes your personal data is set out in the privacy policy.

Section 15 Final provisions

(1) The law of the Federal Republic of Germany applies. Mandatory consumer protection provisions of the state in which you have your habitual residence remain unaffected.

(2) BALLET barre is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body.

(3) These terms are concluded in the German language. Translations serve your understanding only; the German version alone is authoritative.

(4) Should any provision be invalid, the validity of the remaining provisions remains unaffected.

Annex 1 — Participation and Health Declaration

Participation and Health Declaration

1. I take part in the training voluntarily, on my own responsibility and according to my own assessment of what I can manage.
2. At the time of training I consider myself physically and medically able to take part in the form of training I have chosen. If I have a pre-existing condition, an injury, a recent operation or if I am pregnant, I obtain medical advice about taking part beforehand.
3. I tell the instructor before the class begins about any health limitations that matter for the choice of exercises. I report discomfort or feeling unwell during the training immediately and stop the exercise.
4. I perform the exercises within my own capability. I am aware that exercises performed carelessly or incorrectly can cause harm to health.
5. I am aware that BALLET barre cannot take account of health circumstances I do not disclose when giving instruction.

Only the version of this declaration and the time of your confirmation are stored. No health information is collected or stored; a disclosure under point 3 is made verbally to the instructor.

Diese Erklärung beschränkt die Haftung von BALLET barre nicht. Es gilt § 10 der Teilnahme- und Geschäftsbedingungen.

Additionally to be confirmed in the same step: “I am at least 18 years old.”

This English version is a translation. The German version is the authoritative one (Section 15 (3)).